Shipping Policy

Thank you for choosing CorazonJewels for your jewelry needs. This Shipping Policy explains our shipping practices and procedures when you place an order through our website, www.corazonjewels.com. By making a purchase on our website, you agree to the terms and conditions outlined in this policy.

  1. Order Processing: a. Once you place an order, our team will process and prepare it for shipment within 1-3 business days, unless otherwise stated. b. Please ensure that your shipping address and contact information are accurate and complete to avoid any delivery delays or issues.

  2. Shipping Methods and Delivery Time: a. We offer various shipping methods, including standard shipping and expedited shipping, depending on your location and the products you have ordered. b. The estimated delivery time will depend on the shipping method chosen during checkout and the destination of the package. c. Please note that delivery times may vary due to factors beyond our control, such as customs procedures, weather conditions, or carrier delays. We cannot guarantee delivery dates, but we will do our best to provide you with accurate estimates.

  3. Shipping Costs: a. Shipping costs will be calculated and displayed during the checkout process based on the shipping method, destination, and the total weight of your order. b. Any applicable customs duties, taxes, or import fees imposed by your country’s customs office are the responsibility of the recipient and may need to be paid upon delivery.

  4. Tracking Your Order: a. Once your order is shipped, we will provide you with a tracking number and a link to track the progress of your shipment. b. You can track your order by visiting the carrier’s website and entering the provided tracking number.

  5. International Shipping: a. We offer international shipping to select countries. However, please note that international shipments may be subject to customs clearance procedures, which can cause additional delays. b. International customers are responsible for understanding and complying with their country’s import regulations and customs duties.

  6. Order Status and Communication: a. You will receive email notifications regarding your order status, including confirmation, shipment, and delivery updates. Please ensure that the email address provided during checkout is accurate and accessible. b. Our customer support team is available to assist you with any questions or concerns regarding your order and its shipment. Please contact us at info@corazonjewels.com.

  7. Delivery Issues: a. In the rare event of a delivery issue, such as a lost or damaged package, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

  8. Change of Shipping Address: a. If you need to change your shipping address after placing an order, please contact us as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that the change can be made once the order is shipped.

  9. Shipping Restrictions: a. Some products may have specific shipping restrictions due to their value, size, or materials. These restrictions will be clearly mentioned on the product page. b. We reserve the right to cancel or refund orders if we are unable to ship the product to your location due to legal restrictions or other limitations.

  10. Changes to the Shipping Policy: a. We reserve the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately and will be posted on our website. We encourage you to review this policy periodically.

If you have any questions or concerns regarding our Shipping Policy, please contact us at shipping@corazonjewels.com. We are here to assist you and provide a delightful shopping experience.